Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Intellygen collects, uses, discloses, and safeguards your information when you use our platform.
Last Updated: October 8, 2025
Table of Contents
Introduction
Intellygen is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our platform for education, mentorship, web hosting, domain registration, and other services.
Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.
Account Information
When you create an account, we collect:
- Full name and email address
- Phone number (if provided)
- Password (encrypted and securely stored)
- Profile picture and avatar
- Account type (student, instructor, business, or individual)
- Country, state, and city of residence
- Preferred language and currency
Student Information
If you register as a student, we collect:
- Student identification number
- Academic level and major
- School or university name
- Training enrollment and progress data
- Assignment submissions and grades
- Learning preferences and goals
Instructor Information
If you register as an instructor, we collect:
- Professional qualifications and certifications
- Teaching experience and expertise
- Training materials and content
- Student interaction and feedback data
- Payment and banking information for earnings
- Tax identification information
Business & Professional Information
For business accounts and service purchases, we collect:
- Company name and business details
- Billing and payment information
- Domain registration details (WHOIS information)
- Hosting account credentials and configurations
- SSL certificate information
- Technical support communications
Communication & Interaction Data
We collect data from your interactions on our platform:
- Messages sent through our messaging system
- Comments and forum posts
- Webinar and video conference participation
- Audio and video recordings from sessions (with consent)
- Chat transcripts and support tickets
- Feedback and survey responses
Technical & Usage Data
We automatically collect technical information:
- IP address and device identifiers
- Browser type and version
- Operating system and device information
- Pages visited and time spent on pages
- Clickstream data and navigation patterns
- Cookies and similar tracking technologies
- Log files and error reports
Payment & Financial Information
For purchases and transactions, we collect:
- Credit card or payment method details (processed by secure payment providers)
- Billing address and contact information
- Transaction history and receipts
- Refund and chargeback information
- Affiliate and referral earnings data
How We Use Your Information
We use the information we collect for various purposes to provide and improve our services:
Service Delivery
- Create and manage your account
- Provide access to courses, webinars, and educational content
- Facilitate communication between students and instructors
- Process payments and manage subscriptions
- Deliver hosting, domain, and technical services
- Provide customer support and respond to inquiries
Platform Improvement
- Analyze usage patterns to improve user experience
- Develop new features and services
- Conduct research and analytics
- Perform testing and quality assurance
- Optimize platform performance and security
Communication
- Send transactional emails (confirmations, receipts, updates)
- Provide course notifications and reminders
- Share platform updates and new features
- Send marketing communications (with your consent)
- Deliver personalized recommendations
Security & Compliance
- Detect and prevent fraud and abuse
- Monitor for security threats
- Comply with legal obligations
- Enforce our Terms of Service
- Protect intellectual property rights
Information Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our platform:
- Cloud hosting providers (Supabase, AWS)
- Payment processors (Stripe, PayPal)
- Email service providers (Resend, SendGrid)
- Analytics providers (Google Analytics)
- Video conferencing services (Zoom)
- Domain registrars and hosting partners
- Customer support tools
Educational Partners
With your consent, we may share information with:
- Schools and educational institutions for enrollment verification
- Instructors for course delivery and student support
- Other students in the same courses or groups
- Certification providers for credential verification
Legal Requirements
We may disclose information when required by law:
- Compliance with legal processes (subpoenas, court orders)
- Protection of our legal rights
- Investigation of fraud or security issues
- Protection of user safety and platform integrity
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Storage & Security
We implement industry-standard security measures to protect your information:
Encryption
All data is encrypted in transit (TLS/SSL) and at rest
Access Controls
Strict access controls and authentication requirements for internal systems
Regular Audits
Periodic security audits and vulnerability assessments
Data Backups
Regular backups to prevent data loss
Secure Infrastructure
Use of enterprise-grade cloud infrastructure with built-in security features
Data Retention: We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time, subject to legal retention requirements.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access & Portability
Request a copy of your personal data in a machine-readable format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (right to be forgotten)
Restriction
Request restriction of processing your personal data
Objection
Object to processing of your personal data for specific purposes
Withdraw Consent
Withdraw consent for data processing where consent was given
Opt-Out
Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at privacy@intellygen.co. We will respond to your request within 30 days.
Third-Party Services & Links
Our platform integrates with and links to third-party services. These services have their own privacy policies:
- Zoom Video SDK for video conferencing
- Google Analytics for usage analytics
- Stripe and PayPal for payment processing
- Supabase for data storage and authentication
- Domain registrars and hosting providers
- Social media platforms (for sharing and authentication)
Disclaimer: We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
GDPR Compliance (EU Users)
If you are in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):
- Legal basis for processing: consent, contract performance, legitimate interests, or legal obligations
- Right to lodge a complaint with your local data protection authority
- Right to appoint a representative for data protection matters
- Data protection officer contact: dpo@intellygen.co
CCPA Compliance (California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
- We do not sell your personal information to third parties
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
privacy@intellygen.co
Data Protection Officer
dpo@intellygen.co
Mailing Address
Intellygen Privacy Department Mile17, Buea South West Region Cameroon